FESE Protocol

Exchange playbooks on outage protocols

Market structure | 17 Jun 22

The EU financial market infrastructure is generally robust, stable and resilient. This reliability of trading systems is underpinned by the continuous investments of trading venues and market participants in their infrastructure, ensuring orderly trading, providing investors with the best possible service, and complying with the applicable regulatory requirements.

 

While trading venue outages are rare, they require an appropriate response. All FESE Members have procedures in place to do so. With the objective of a more harmonised framework in Europe that builds on the broad consensus in place, and to support market participants, FESE endorses the adoption of an industry-wide standard protocol to harmonise communication and outage procedures. The adoption of outage standard protocols would give the entire market and its participants the confidence, awareness and transparency needed in these exceptional, and incredibly rare, circumstances.

 

To contribute to this objective, FESE has agreed and published a set of principles for industry-wide standard protocols in equity, fixed income, and exchange-traded derivatives markets:

 

Since the publication of the principles, FESE Members have been developing and publishing their playbooks on outage protocols. These playbooks act as a summary, focused primarily on incident communication, of relevant sections of the complete operational frameworks maintained by all exchanges.

 

The table below serves as a centralised database of all the available playbooks.

 

Exchange Title Link Latest publication date
Athens Stock Exchange ATHEX Emergency Playbook Playbook November 2024
Boerse Stuttgart Emergency playbook Playbook December 2023
Budapest Stock Exchange Incident management policy of Budapest Stock Exchange ltd. Playbook June 2022
Bulgarian Stock Exchange Emergency Playbook – Incident Handling Standards and best practices defined by Bulgarian Stock Exchange Playbook April 2022
Cyprus Stock Exchange Playbooks on outage protocols No link (hard copy available) May 2022
Deutsche Boerse Emergency Playbook Incident Handling Playbook November 2025
Euronext Euronext Playbook for incident management Playbook December 2024
Ljubljana Stock Exchange Emergency Playbook - Incident Management Guide Playbook February 2025
Luxembourg Stock Exchange LuxSE Market Outage Plan Playbook November 2024
Nasdaq Nordic and Baltic Exchanges Nasdaq playbook for incident management Playbook September 2025
Prague Stock Exchange Emergency playbook Prague Stock Exchange - Incident Management Guide Playbook September 2025
SIX Group BME BME’s equity trading systems incident handling - Protocols and Standards Playbook May 2022
SIX Swiss Exchange Emergency and Outage Policy – A High-Level Summary of Procedures on SIX Swiss Exchange Playbook April 2025
Wiener Boerse Emergency Playbook - Incident management guide Playbook December 2025
Warsaw Stock Exchange Emergency Playbook Incident Handling Playbook June 2022
Zagreb Stock Exchange Emergency Playbook - Incident Management Guide Playbook February 2023